Effective Date: October 28, 2026
Last Updated: October 28, 2026
1. Introduction
Welcome to FINE28 Media (“FINE28,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.
FINE28 is a creative media company based in Colorado Springs, Colorado, specializing in photography, videography, graphic design, web design, drone photography and videography, and social media content creation.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, https://fine28.com, contact us, request a quote, or use our services.
By using our website, you acknowledge the privacy practices described in this policy.
2. Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website or requesting our services.
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Business or company name
- Project details and service inquiries
- Billing and payment-related information
- Information submitted through contact forms
- Communications and correspondence with our team
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring websites
- General geographic location derived from technical data
- Website usage and interaction information
This information helps us understand how visitors use our website and identify opportunities to improve its functionality and performance.
3. How We Use Your Information
We may use the information collected for the following purposes:
- Responding to inquiries and service requests
- Providing quotes and project estimates
- Scheduling photography, videography, and creative projects
- Delivering our creative media services
- Communicating about projects, timelines, and deliverables
- Processing payments and maintaining business records
- Improving our website and customer experience
- Monitoring website performance and security
- Sending marketing communications when permitted by law
- Complying with applicable legal obligations
We use personal information for legitimate business purposes and do not collect information unrelated to our services without an appropriate reason.
4. Contact Forms and Project Inquiries
When you submit a contact form or request a quote through fine28.com, we collect the information necessary to respond to your inquiry.
Information submitted may include your name, email address, phone number, company name, requested services, and project details.
We use this information to communicate with you, understand your project requirements, and provide relevant information about our services.
Submitting an inquiry does not automatically enroll you in promotional email or text message campaigns.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.
Cookies are small files stored on your device when visiting a website.
Depending on the technologies enabled on fine28.com, these may include:
Essential Cookies: Help the website function properly and support basic website features.
Analytics Cookies: Help us understand website traffic, visitor behavior, and website performance.
Marketing Cookies: May be used to measure advertising performance and deliver relevant marketing content if advertising tracking services are enabled.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will provide appropriate choices regarding nonessential cookies and tracking technologies.
6. Website Analytics
We may use third-party analytics services to better understand website traffic and visitor interactions.
These services may collect technical information such as device type, browser information, pages visited, approximate location, and website interactions.
Analytics information helps us improve website usability, identify technical issues, and evaluate the effectiveness of our online content.
Third-party analytics providers may process information according to their own privacy policies.
7. Sharing and Disclosure of Information
FINE28 does not disclose personal information to unrelated parties for their independent marketing purposes without an appropriate legal basis or authorization.
We may share information with trusted third-party service providers when reasonably necessary to operate our business or deliver requested services.
These providers may include:
- Website hosting and maintenance providers
- Email and communication platforms
- Payment processing services
- Scheduling and project management systems
- Website analytics providers
- Cloud storage and file delivery services
- Professional contractors assisting with authorized projects
We may also disclose information when required by law, to respond to valid legal requests, or to protect our legal rights and the security of our services.
8. Photography, Video, and Creative Project Files
When providing photography, videography, graphic design, web design, or other creative services, we may collect and process project-related materials.
These may include:
- Photographs and video recordings
- Client-provided logos and branding materials
- Website content and design assets
- Project documents and creative briefs
- Imag